People decide who you are before you say a word.

Before the pitch, before the resume, before the handshake is even over — someone has already decided how much weight to give you. Kamaljit believes presence isn’t something people are simply born with. It is a set of decisions, behaviours and skills that can be learned.

With 18+ years of professional experience across aviation, luxury retail, leadership development and image management, she has spent her career on both sides of that moment — as the person being read, and as the person who trains others to be read well.

Where this comes from

Kamaljit began her career with Emirates, where she spent almost a decade in aviation and training, working within one of the world’s most scrutinized service environments. She went on to lead country operations for a luxury retail business, where decisions had a direct impact on people, timelines and commercial outcomes.